Call/WhatsApp: +92 334 445 5094

From 9:00am to 07:00pm (Mon-Sat) Fri 01:00pm-2:30pm Break

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ANSWERS TO YOUR QUESTIONS

Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
Laptop Spares offers shipping throughout Pakistan, for all its product line.
We ship nationwide with a range of shipping options including TCS, Call Courier and Bykea.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?
Laptop Spares offers shipping throughout Pakistan, for all its product line.

Orders received before 5:00 pm with cleared funds will be dispatched same day.

Orders received after 5:00 pm may dispatch same day or next working day.

Orders received on weekends and public holidays will be dispatched on next working day.

Normally it takes 1 to 2 working days to deliver order nationwide but some times it may take longer.

Undelivered items will only be dispatched after re-payment of shipping charges.
SAME DAY DELIVERY
Laptop Spares is able to ship same-day in most central areas in Lahore, for free. (Minimum Order Amount Rs:5000)
CASH ON DELIVERY
Laptop Spares offer cash on delivery Nationwide.

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

Laptop Spares have multiple payment options.

Cash

You can make a cash payment for your purchase at our office in Lahore. Our working hours are from 09:00 a.m. to 7:00 p.m. Monday - Saturday.

Bank Transfer or Online Bank Transfers

  • Bank Alfalah
  • Meezan Bank
  • Standard Chartered Bank

Mobile Payments

  • JazzCash
  • easypaisa

You can place order of your desired products online or call us at +92 334 4455 094.

IS BUYING ON-LINE SAFE?
Shopping with Laptop Spares is completely safe. We are serving in this industry since 2013 and have thousands of happy customers. Moreover you can check our customer reviews which speaks for us.

Orders and Returns

HOW DO I PLACE AN ORDER?
Follow the steps below to place an order on our Laptop Spares.

1. Add to Cart
To add an item to your cart, select on the product page.

2. Review Shopping Cart
After you finish shopping, review all items in your shopping cart to verify the correct part quantity by selecting cart icon at the top of any page on Laptop Spares.

3. Proceed to Checkout
When you are ready to order, select the Yellow button "Proceed to Checkout" located in your shopping cart.

4. Account Login
  • Returning Customers: Log into your account using the same email address and password you used to create the account. If the email address used to set up your account is no longer valid, please contact Customer Care to update your account or simply create a new account.
  • New Customers: New customers will need to create an account. For assistance setting up your account, click here.
5. Enter a Billing Address
Enter your complete billing address.

6. Enter a Shipping Address
If your shipping address is the same as the billing address, check the "My shipping address is the same as my billing address" box.

7. Payment Information
Select your method of payment. View acceptable payment methods here.

Please note your preferred payment Information and make payment to that account.

8. Select Delivery Options
Review your order, change shipping options if necessary.

9. Complete order
Review all the information you have entered. If everything is correct, select “ Complete order” to complete the order.
Do not click " Complete order" more than once, or the system will duplicate your order.

An order confirmation will appear on your screen with your invoice number.
We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.

10. Check Your Order Status
If, at any time, you would like to review your order, click the Sign In link in the top right corner of most pages to login to your My Account.

11 Make Payment
Once your order is placed please make payment to our account and send your Order Number and payment receipt at support@laptopspares.pk

or

WhatsApp at +92 334 4455 094
WHAT IS YOUR RETURN POLICY?
Our return policy lasts for 7 days only in order to refund your payment within 1-2 working days. Shipping charges will be refunded (in case of faulty or wrong product) only if the customer return the product via Pakistan Post. Customer's wrong placed order or non faulty returned product's shipping charges will not be refunded. If a customer wants to return a product without any fault then the product must be in resalable condition. You will send us back your faulty product at our office address and we will check your product's fault and then replace on same day or refund you within 1-2 working days.
DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Yes, and you will also benefit from it; if you register with us you will be able to enjoy the following benefits through your Laptop Spares account:

Save your address and card details for faster shopping.
Manage your account details, order history and email preferences and see order status.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
For questions and queries you can leave a message through our contact us page.

You can write us email at support@laptopspares.pk

or

You can Call or WhatsApp at +92 334 4455 094

or

You can contact us using chat window on bottom right of your browser's window.

Timing: 09:00am - 7:00pm Monday - Saturday

Friday: 01:00pm - 2:30pm Break
HOW CAN I CANCEL OR CHANGE MY ORDER?
You have to make be very sure about the exact right product which you are looking for by contacting us before placing your order. Your order will not be cancelled if you change your mind after 4:30 p.m. In order to find any kind of assistance in finding your right product you can simply leave a message through our contact us page.

You can write us email at support@laptopspares.pk with your order number.

or

You can Call or WhatsApp at +92 334 4455 094

or

You can contact us using chat window on bottom right of your browser's window.

Timing: 09:00am - 7:00pm Monday - Saturday

Friday: 01:00pm - 2:30pm Break
HOW DO I TRACK MY ORDER?
Once your order is shipped we will send email containing your tracking information.

You can track on courier's website or help line.
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